top of page

Customer Support

At Coreframe Technologies FZCO, the company behind Coral Santoro and The VYN Academy, we are committed to providing exceptional support to every member of our global community.

Whether you have a question about accessing a program, need help with a live event registration, or simply want guidance on the best product for your goals, our team is here to assist you.

 

How to Reach Us

• Email Support:

For all inquiries, please contact us at info@coralsantoro.com.

We aim to respond within 24–48 business hours, Monday to Friday.

• Live Program Access Issues:

If you experience any difficulties accessing your program or downloadable materials, please include your order number, email used at checkout, and a brief description of the issue when reaching out. This helps us support you faster.

 

What We Can Help You With

• Questions about programs and enrollment

• Troubleshooting access or download issues

• Clarifying product details before you purchase

• Help with live educational event logistics

• General feedback or technical concerns

 

Hours of Operation

• We operate during standard business hours (UAE time), Monday through Friday.

• Response times may vary slightly during weekends, holidays, or during high-volume events.

 

Please Note

• We do not provide support via social media DMs.

• For security and privacy reasons, all support is handled through our official email.

 

We value every customer and are committed to ensuring your experience with Coral Santoro and The VYN Academy is smooth, empowering, and aligned with your goals.

Let us know how we can help you grow.

csvi
bottom of page