Refund Policy
At Coreframe Technologies FZCO, the operating company behind the brands Coral Santoro and The VYN Academy, we’re committed to delivering high-quality, strategic education through our digital programs and live events.
Because of the nature of our services, all purchases are considered final. Please read the terms below carefully before completing your order.
Digital Programs & Online Courses
• All sales are final: Once you purchase a digital program or course, you will gain immediate access to proprietary content. For this reason, we do not offer refunds, exchanges, or transfers under any circumstance.
• Please double-check before purchasing: If you meant to purchase a different program, unfortunately, we cannot issue replacements or exchanges once the transaction is complete.
• No partial refunds will be provided for incomplete participation, inactive usage, or dissatisfaction based on personal expectations.
Live Educational Events
• All tickets are non-refundable: Live event purchases are final. Due to limited seating and high-demand planning, we cannot provide refunds once a spot has been secured.
• Extraordinary circumstances: In the case of an extreme, verifiable emergency, you may email us at info@coralsantoro.com for a one-time review. While refunds are not guaranteed, we aim to treat each case with fairness and compassion.
Refund Processing & Stripe Payments
• All payments are securely processed via Stripe, our trusted third-party payment gateway. Stripe does not handle refund requests, all inquiries must be directed to us.
• If a refund exception is granted after internal review, please allow 7–10 business days for the transaction to reflect on your original payment method.
Acknowledgement & Agreement
• To ensure full transparency, a checkbox agreement is required at checkout. By completing your purchase, you acknowledge that you have read and agreed to our no-refund policy.
Questions or Concerns?
We understand that every situation is unique. If you have questions before making a purchase, please don’t hesitate to reach out to us at info@coralsantoro.com.
We want you to feel confident in your decision and make sure the program or event you choose is the right fit for your goals.
